I got a call from someone claiming to be from fraud department of my
bank over the weekend. The call showed up on my caller ID as US Bank
which is how I have it saved in my contacts. He said there was a
fraudulent charge from American Airlines and I was on that their website
booking a flight about an hour prior to the call.
For a moment I thought it was legit but then he asked for a pin #.
Just be careful because the caller ID makes it seem real. The actual
fraud department said they have seen this multiple times with the caller
ID showing as the bank.![]()
Reblog to save someone’s bank account
Honestly any time people start asking for personal id stuff and I didn’t call them, I nope out of the call.
Banks and credit card companies do not ask for your PIN. They don’t need it and it is NOT used in their systems to verify your ID on the phone. The most they will ask for is the last four digits of your SSN (in the US). If they ask for the whole number, it’s not them. The PIN is used to ID you in automated systems (ATMs, card readers in stores) NOT by the customer service people. Ever. Nope, not even the fraud departments. NEVER.
This good advice for ANYTHING questionable phone call.
If you get a call from somewhere “official” like a bank or the goverment that gives a bad feeling it might be a scam.
If it’s legit the rep will have no issue with you hanging up and directly calling back with what you know to be the real number for security purposes.